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Two harnessed workers in an elevated work platform basket beside a crane lattice at dusk

Solutions

Objective MSD evidence across elevated work, field crews and variable conditions.

Sector
Utilities
Primary risk
Elevated & field work
Standards
Safe Work Australia · OSHA · ISO 31000

The MSD challenge in utilities

The risk where this work actually happens.

Field crews work at height, in the weather, across dispersed sites. Manual-handling risk is real but inconsistent to observe, and a multi-site picture is hard to assemble from spot checks.

How JointAction supports utilities

Evidence in, prevention out.

Assess elevated and field work in real conditions, not a simulated one.

Visualise risk across every depot, crew and shift in the risk universe.

Match return-to-work clearance against documented role demands.

Validate engineering and substitution controls with a comparable pre/post score.

In practice

Pacific Gas and Electric scaled from two assessors to twenty-six in six months.

PG&E's published evaluation records that the platform met its four customer-defined requirements: instant feedback workers can see, assessment in confined spaces and elevated work, risk assessment from a safe distance, and an API into a centralised MSD risk-management database. Non-ergonomists could learn and use it without ergonomics expertise, which is what let the program scale across three states.

See JointAction on a real utilities task.