Manufacturing
Named case study · Outcome & control validation
A full year with zero injuries requiring time away from work.
How an evidence-led WMSD program — and the discipline of validating every control — produced a full lost-time-injury-free year.
1 year
zero injuries requiring time away from work, marked July 2023
Situation
Visy Glass runs continuous, repetitive manual work in a heavy-manufacturing environment — the kind of operation where musculoskeletal injuries accumulate quietly over time and surface as lost-time claims.
Complication
Reducing those injuries meant knowing which tasks were actually driving the risk, and then proving that the controls put in place were working — not just assuming they were.
Response
- Etiscope assessments identified where the consequential risk sat, task by task and body region by body region.
- Visy Glass implemented a comprehensive WMSD program targeting hazard elimination — working at the top of the hierarchy of controls — informed by those assessments.
- Controls were validated against the evidence rather than assumed effective.
Outcome
After implementing a comprehensive WMSD program targeting hazard elimination — informed by Etiscope assessments — Visy Glass achieved a full year with zero injuries requiring time away from work, marked in July 2023.
The July 2023 anchor and the “time away from work” qualifier are part of the claim.
How this generalises
The most expensive failure in safety is a control everyone assumes is working but isn't. Visy Glass's pattern — assess, eliminate the hazard at the top of the hierarchy, then validate the result against evidence — is what turns a safety program from activity into outcome.
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